- Membership / programme fee
- None published — states the free online consultation, ongoing care from licensed providers, and shipping carry no additional cost (as published)
- Medication cost
- Compounded semaglutide published at $117.96 per month and compounded tirzepatide at $178.98 per month, with GLP-1s advertised from $89. Quarterly packages published as saving $87.92 on semaglutide and $94.96 on tirzepatide. Other dose or product figures published at $69.98, $88.65, $97.98, $124.71, $125.82 and $127.86. States the price changes if you adjust your dose, and that each month you review your options and choose the price and dose that fit your budget (as published)
- Introductory offer
- Not publicly disclosed on the pages we captured.
- Insurance
- Not publicly disclosed on the pages we captured.
- HSA / FSA
- Not publicly disclosed on the pages we captured.
- Consultation process
- Free online consultation via a comprehensive questionnaire, matched with a provider licensed in your state. States ongoing care from licensed providers is included at no additional cost.
- Eligibility
- States eligibility depends on BMI and other health factors evaluated during medical screening, and that many people qualify without being severely overweight. A specific threshold was not published on the pages we captured.
- Lab work
- Not publicly disclosed on the pages we captured.
- Pharmacy fulfilment
- Names both pharmacies — Optimal Balance Pharmacy and VialsRx — and asks the patient to select which one during dosing setup. States its active ingredients are sourced from FDA-approved Green List manufacturers, that it sells prescription peptides only rather than research peptides, and that it is LegitScript certified.
- Shipping
- States shipping and handling are included at no additional cost, and describes the cold-chain packaging each pharmacy uses — a 'Kangaroo Pack' from VialsRx and an insulated thermos-style container from Optimal Balance.
- Support services
- States questions, adjustments and encouragement are part of the service rather than ending at the prescription, with providers able to adjust dosing instructions so a higher-strength vial is used at a lower dose if you are not ready to titrate up.
- Cancellation
- Cancellation terms were not published on the pages we captured.
- Refunds
- Refund terms were not published on the pages we captured.