- Membership / programme fee
- None — one flat price per programme covering the physician visit, medication, supplies and shipping (as published)
- Medication cost
- Compounded semaglutide published at $299 billed every four weeks at every standard dose, rising to $349 only at the maximum 2.0mg/week dose. Compounded tirzepatide at $399 every four weeks at every standard dose through 10mg/week, rising to $649 at the two advanced doses of 12.5mg and 15mg. Phentermine at $149 every four weeks. Multi-month savings of $26, $66 and $100 are published against the programmes (as published)
- Introductory offer
- Not publicly disclosed on the pages we captured.
- Insurance
- Sold as a cash-pay service; no insurance is billed. Its own insurance position was not published on the pages we captured.
- HSA / FSA
- Not publicly disclosed on the pages we captured.
- Consultation process
- Secure intake forms emailed immediately after sign-up, then a scheduled telehealth visit at which a physician reviews history, discusses goals and determines whether treatment is appropriate. The visit is included in the programme price.
- Eligibility
- Publishes criteria of a BMI of 30 or above, or 27 or above with a weight-related condition such as high blood pressure or prediabetes, with eligibility confirmed by a physician at the telehealth visit.
- Lab work
- Not publicly disclosed on the pages we captured.
- Pharmacy fulfilment
- States medication is compounded and dispensed by a licensed US pharmacy, with semaglutide compounded with vitamin B12 and tirzepatide with niacinamide. The pharmacy is not named.
- Shipping
- States the prescription typically reaches the pharmacy within one to two business days of the visit, and that most patients receive medication within seven to fourteen days of approval, with tracking. Shipping is included in the price.
- Support services
- States refills and contact with the care team run through a patient portal, with dose changes requested by the patient and approved by the physician.
- Cancellation
- States you can cancel at any time with no commitments, and maintains a published refund and cancellation policy.
- Refunds
- States you pay upfront, meet the physician, and that the order only goes to the pharmacy if you are approved — with every dollar refunded if you are not.