Indigo Health

Medications offered

As listed on the provider’s own site. Whether a product is FDA-approved or compounded is the single most important distinction here — we explain why.

• GLP-1 weight loss medicationFDA-approved
• Other FDA-approved weight loss optionsFDA-approved

What they publish

Indigo Health publishes 7 of 12 standard terms. Fields marked “not publicly disclosed” were not stated on the pages we captured, and we have not filled those gaps with assumptions. Compare disclosure across providers

Membership / programme fee

None — states care is 100% online with no monthly membership fees (as published)

Medication cost

Not sold by Indigo; the prescription is sent to your pharmacy of choice and paid for there. For uninsured patients, a flat $250 fee is published for most in-clinic services, covering the exam, in-clinic lab tests, x-rays and medication administered during the visit, with any additional testing discussed and approved before it is charged (as published)

Introductory offer

Not publicly disclosed on the pages we captured.

Insurance

Accepts insurance and publishes its accepted plans. For uninsured patients, publishes a flat $250 in-clinic fee. States your pharmacy will determine whether prior authorisation is needed for the medication.

HSA / FSA

Not publicly disclosed on the pages we captured.

Consultation process

Live video visits for urgent care in Washington and Idaho, with the weight loss service delivered fully online through local providers.

Eligibility

States a GLP-1 or another FDA-approved option may be prescribed depending on medical eligibility. Specific criteria were not published on the pages we captured.

Lab work

States on-site lab testing is available at its clinics, with in-clinic lab tests included in the $250 uninsured flat fee.

Pharmacy fulfilment

States the prescription is sent to your pharmacy of choice, and that the pharmacy determines whether prior authorisation is needed. No captive fulfilment channel and no compounding.

Shipping

Not publicly disclosed on the pages we captured.

Support services

Not publicly disclosed on the pages we captured.

Cancellation

Cancellation terms were not published on the pages we captured.

Refunds

States that where a provider suggests testing or treatment outside the flat fee, the reason is explained and your approval sought before proceeding.

What stands out

• Owned by MultiCare Health System, a regional non-profit health system, which puts it on a different institutional footing from the standalone telehealth brands that dominate this directory.
• Prescribes FDA-approved options only, with no compounded route described.
• Sends the prescription to a pharmacy of your choosing rather than a captive supplier, and states plainly that the pharmacy will determine whether prior authorisation is needed.
• Charges no membership fee for the online weight loss service.
• Publishes a flat $250 uninsured fee with an explicit list of what it covers, and commits to seeking approval before charging for anything beyond it. That last commitment is rare and is exactly the protection most consumers lack.
• Runs physical clinics with on-site labs across Washington and Idaho, so in-person assessment is available.
• The medication cost sits entirely outside the published pricing and depends on your coverage.

Questions to ask before you pay

These are things we could not settle from published pages, or that we think are easy to misread. Get answers in writing.

• The published fees cover the visit, not the medication. What will the GLP-1 cost at your pharmacy?
• Which medication would be prescribed, and does your insurer cover it for weight management?
• Is the $250 flat fee applicable to the online weight loss service, or only to in-clinic visits?
• What clinical criteria does the weight programme apply?
• Are you in Washington or Idaho? The service footprint is regional.

Frequently asked