- Membership / programme fee
- None separately — sold as a subscription that includes medication, provider care, labs, supplies and coaching (as published)
- Medication cost
- Published from $212 to $322 per month depending on product and commitment length, with billing cycles of every 4, 12, 24 or 48 weeks and larger discounts on longer cycles. Microdosing tirzepatide published at $169 for injections and $84 for wafers. Subscription stated to include four weeks of medication, provider care, metabolic lab testing every six months, syringes and alcohol pads, wellness coaching and platform access. States the same price applies at every dose (as published)
- Introductory offer
- Advertised up to $150 off a first order, with stacked percentage discounts on longer billing cycles at capture.
- Insurance
- Its insurance position was not published on the pages we captured; the plans are sold as direct-pay.
- HSA / FSA
- Not publicly disclosed on the pages we captured.
- Consultation process
- One-to-one video consultation with a provider who assesses eligibility and reviews medical information, with telehealth consults on your schedule and no commitment until you have consulted a provider.
- Eligibility
- States eligibility is determined by a provider during the video consultation. Clinical criteria such as a BMI threshold were not published on the pages we captured.
- Lab work
- States baseline and ongoing metabolic lab testing every six months is included in the subscription price rather than billed separately.
- Pharmacy fulfilment
- States formulations are compounded in accordance with federal Section 503A guidelines and dispensed for patients under active care of a licensed prescriber. The pharmacies are not named.
- Shipping
- States free shipping, with monthly refills included.
- Support services
- States ongoing provider care, wellness coaching and full platform access with educational content are included.
- Cancellation
- Cancellation terms were not published on the pages we captured.
- Refunds
- States a full refund of the initial payment if a provider finds you ineligible at any point during onboarding, described as a 100% money-back guarantee.