- Membership / programme fee
- None — states there are no hidden membership, shipping or consultation fees (as published)
- Medication cost
- No medication price was published on the pages we captured. States a $25 credit toward a future order as a referral thank-you (as published)
- Introductory offer
- Not publicly disclosed on the pages we captured.
- Insurance
- Not publicly disclosed on the pages we captured.
- HSA / FSA
- Not publicly disclosed on the pages we captured.
- Consultation process
- Secure online medical intake reviewed by a state-licensed, board-certified MD, DO or qualified medical provider. States the consultation may be by secure messaging or video depending on your state, and that a phone call may be required. Names a board-certified nurse practitioner among its clinicians.
- Eligibility
- States patients must be 18 or over, resident or physically present in an eligible state, and meet clinical requirements — with a published BMI floor of 25, or 22 for patients transferring from another weight-loss prescription programme. States availability in all fifty states.
- Lab work
- Not publicly disclosed on the pages we captured.
- Pharmacy fulfilment
- States medications are dispensed from 503A-compliant, state-licensed facilities through a dedicated partner pharmacy, and that it sources only from licensed compounding pharmacies using FDA-registered suppliers rather than research-grade material.
- Shipping
- States medication ships directly to your home, typically within 2 to 10 business days, with no separate shipping fee.
- Support services
- Not publicly disclosed on the pages we captured.
- Cancellation
- Not publicly disclosed on the pages we captured.
- Refunds
- States that if a medical provider determines you are not eligible for a programme, your payment is refunded. Maintains a separate published refund and returns policy.